BT, AND THE MESS I'M NOW IN. HELP

This is like 'tag' at school Claire-louise!! Just posted to you on other thread. Thanks for the link for the phone.
:)

Hi Claire-Louise
Weekend, so so. Managed to do a few jobs around the place. My son and I took a little walk yesterday early evening. Got chips and savaloy and ate them as we walked!!
Hope you had a good one.
Take care
Alison
x :)

Hi Claire-Louise
That is terrible the way the Dr can just dismiss you like that! I know their time is valuable, but what about ours, and the fact that you have so many unanswered questions going round your head. I'm sure you are worried about it all, but it could be a number of reasons why you are always ill. Your children could carry a bug, and pass it on to you, perhaps you could be a bit run down and so your immune system is low. Hopefully, you will get some answers next week. (book a double appointment)
I am trying to look on the positive side of things, but I still feel low, tired, no energy etc. Yesterday was a really bad day for me, lots of tears for me and my son, lots of cuddles, lots of 'i love you's, etc'. I honestly felt as if I was cracking up, and all sorts running through my head. I wasn't fit enough to be a mother, my son would be better off living somewhere else. I actually asked him to sleep at a neighbours as I needed some space from him. He sobbed, I sobbed. I truely meant it though at the time, but when he dissolved in tears, I broke down. A sorry state of affairs I'm afraid.
Today, things have been much calmer and better, but i still need to have a chat with the doctor.
Take care of yourself C-L, and try not to worry.
Alison
x :)

Hi Louise

Could not believe it when Broadband cut me last week! I rang them, and was told different stories as to why I'd been cut! Eventually they tried to say that I had personally told them too!!!! Turned out, they said I had phoned on a particular date, but I pointed out that was impossible as they had cut my phone line at that time! I called Trading Standards straight away, and insisted something was done. She actually spoke to someone senior, (or so they said). Anyhow, Broadband was re-connected on the Saturday, (after me ringing them again on the Friday). I have also had some things knocked off my recent bill, and they have deducted another £10 for all the hassle that has been caused. Nearly laughed in their faces at £10. Thought the least they could have done was pay the whole amount.

The good news is, that I shall be able to pay that bill within the month of Feb, and then i shall get shot of BT line. Unfortunately I might still have to keep Broadband for a little longer. Still looking at possibilities, and juggling money around. I no longer have to pay BT for ending my contract early (or so I was told), but Broadband I do, and that is £100.

Lots of people have told me about their contact with BT, (just wish I had known earlier), I would never have gone with them. Oh well, hopefully, it is sorted now.

I've also got a copy of an e.mail that was sent to Trading Standards, outlining everything, so at least I have it in black and white.

Take care

Alison

x

Hello all

Today, I called another company regarding my phone line, and they are switching me from BT to them. The absolute difference with this wonderful lady that I have just spoken too is heaven compared to the dreaded BT. I was given her name,  have to say I did scoff, and say 'I'll never get to speak to you again'. Not only did she then go on to give me the direct line to her, but also her extension!!!!! Nearly fell on the floor.

Fingers crossed the change over will go perfectly, (have to say I'm nervous on this one)

Anyhow, this is where I'm at now. Have to stick with the Broadband til next year (shame), As soon as that is done, I will be out of there!

Hi Anna

I'm not in a contract with new company. Its with the Post Office, I only have to give 15 days notice if I want to quit. I have all of this in black and white, and also I was told the same thing over the phone. I'm nervous about BT because even though they have assured myself and the trading standards that I'm no longer in a contract with them for the phone line, I know what they are like, and how quickly they change things!

For today though I am happy with the switch, the sun is gorgeous, but it is still very cold here. Its Friday, and I've got my son to look forward too for the weekend.

Hope the weather is good for you, take care

Alison

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