mhs homes employs two fully trained Benefits Advisors, who can give specialist advice and help with benefit queries. They can also help customers to challenge decisions made about their benefits and assist with back dated requests. There is a benefits drop-in session at mhs express every Wednesday between 8:30am-5:00pm.
The Benefits Advisors can help:
- if you are in rent arrears
- carry out a benefits check
- if you are finding it difficult to meet your weekly rent
- you complete benefits forms
- you appeal against decisions you do not agree with
- chase up Housing Benefit payments, back dated requests and other benefit decisions
- They can also make referrals to the Citizens Advice Bureau(CAB)
Telephone: 01634 354177
Address: mhs homes, 115 High Street,, Chatham, Kent ME4 4DH